Testimonials
Reviews are very important to us and are the best way to let others know if our team has provided you with a great experience.
Submit a Testimonial
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Debby and Scott ODonnell, Albany, OREGON
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Last week my husband and I were stranded on the side of the highway for hours with an overheated Class C motorhome! After AAA finally let us know they were still trying to find a tow truck for us, it was after hours and we had no idea where we would be able to take our RV! A good friend of ours contacted Ryan Kelly of Beaver Coach in Bend who saved the day! He allowed us to park our RV at his business for the night. We decided to slowly drive our RV to Beaver Coach which was only a few miles away. Fortunately we had a pretty easy fix and even though their service center is an extremely busy place, they were able to get us back on the road the next day! To say the least, we were blessed beyond measure and would highly recommend Beaver Coach of Bend! The generosity and integrity of this business is top notch!
Lance and Kristin Downs, Canby, OREGON -
5++++++++ Stars! Thank you, Lindsay Hargett, for taking care of us! You are an amazing person and salesman! All of the folks at Beaver Coach were so helpful and really cared about us. We were so blown away by their exceptional customer service! Other dealerships (RV and car) could certainly learn from Beaver on how to treat their customers! We will be lifetime customers at Beaver! Thank you to all of the folks who made our dreams come true especially Lindsay! If you anyone is looking to purchase a motor home, contact Lindsay at Beaver. He will take care of you!
Mark and Kelly OBrien, Kennewick, WASHINGTON -
Excellent customer service from the day we ordered our new Dutch Star through the day we took delivery and drove it home. I would definitely recommend Beaver Coach Sales.
Keith Moes, Independence, OREGON -
This is my first online review. I usually vote with my feet. If a business does well, I return. If not, I go elsewhere. But I have received such consistently excellent service from Beaver since I moved to Central Oregon a few years ago that I wanted to recognize them. I want to give a particular shout out to Becky at the service desk. When I encountered some problems on our most recent trip she really went above and beyond to help me find solutions. It's nice (and fairly rare) to find a business that really goes the extra mile for their customers. Great Job!
Ron Osborn, Sisters, OR -
The Parts department is excellent!. Many motorhome parts/components are specific and Brad and his team (Shane and Mike) never fail to help. If youre an owner who likes to fix things yourself then these people are critical in researching and finding the correct parts. Mike helped me with compartment door hinges and latches. Mike is knowledgeable and professional.
Bob Stirling, Bend, OR -
Jenn fredericksen, Poulsbo, WA
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I had a horrible experience at a different dealership so I reached out to Beaver Coach Sales. From the moment I talked to Rod, I could tell I was not just a number but a customer that they valued. My experience after driving 965 miles to do business with this dealership was absolutely incredible! Whether it was working with my salesman Rod or the finance guy Shu or my final walkthrough with Aaron. Each one of them treated me like I was the most important thing happening at that time. The individual attention, the respect, along with the human factor. Not treating me as I was money in their pockets but they treated me like I was family. I would highly recommend everyone to do business with Beaver Coach Sales.
Tim Camacho, Chula Vista, CALIFORNIA -
If you own a Beaver, or any motorhome for that matter, these are the guys you want to deal with. Get the right advise, the right parts, and take advantage of years of priceless experience. Mike and Brad will go out of their way to get you what you need when you want it. They have earned my business, and I appreciate the effort. Thanks guys!
vince french, eagleriver, AK -
Have needed several parts over the past couple months and Mike has been a trusted ally in solving the problems that came up. Quick turnaround and very knowledgeable. Reaches out to the service team when there's a question. He anticipates possible glitches and provides solution. I count on him.
Al Nelson, Casa Grande, AZ -
The Parts department is great! I have a 2001 Beaver Patriot Thunder 425 and Mike Premus has always come through in finding parts I need. Thanks Mike!
Robert McDaniel, Wabash, INDIANA -
I cant begin to tell you all out there in the RV world how amazing this company and crew really are. Chu, Rod and crew went beyond my expectations in every way. This is my 5th coach and In all the years have never ever been treated like one of the family. Beaver Coach has my business for life. Thank you guys and gals at Beaver for the 10 star service . I am now a very happy customer and will always be a fan of Beaver coach there in Bend Oregon.. Again, Thank you Chu, and Rod for the great experience...
-Anonymous -
We had a deer strike incident in our 2006 Tiffin Allegro last year and the body shop that was doing the repairs said that, due to the current supply chain and shipping issues he would not be able to source any parts. He was willing to do the fiberglass work, but it was up to us to find the necessary replacement grilles.
We spent months searching online and making phone calls to try to find the parts we needed with not much luck. The manufacturer told us that the parts were no longer available due to the age of the unit and ebay, marketplace and salvage yards turned out to be a bust.
I came across Beaver Coach Sales website a few weeks ago and saw that there was a "Parts Request" option. I figured I had nothing to lose so I submitted a request. Within 24 hours I had received a response from Shane, asking for additional information. Another couple days later, Shane notified us that he had found what we needed and could have them shipped right away.
Upon arrival, one of the grilles was not the right size, so we reached out to Shane and he immediately contacted the supplier, found the issue and had the correct part re-shipped at no additional charge.
One month later, we have everything we need to complete the repairs, and the only reason it took that long was that we had to wait for our insurance company to authorize the purchase. Thank you so much BCS and especially Shane for the outstanding (and rare) customer service!Trisha Cavanaugh, White Oak, PA -
We are a diesel repair shop in Southern Utah and have used Beaver Coach Sales multiple times. Mike Premus Is an amazing parts man and is very knowledgeable about a variety of coaches and they always have a lot of parts in stock.
Matt Barton, Cedar City, UT -
Excellent experience. Loved how all departments worked together as a team. Sales had excellent communications and follow back. Rare to find these days. We will recommend to our friends.
Brett Sherer, Tillamook, OREGON -
Can't say enough good stuff about Mike Premus in Part Department. He is knowledgeable, great communication and always gets back to me as quickly as possible. This really helps when in a hot spot for repairs for our coach. Can't thank him enough for all his help. He is a real asset to Beaver Coach Sales. Excellent Customer Service.Matt Stoudt
Arlington, WAMatt Stoudt, Arlington, WA -
Beaver Coach Sales and Service is a fantastic company. The reason is the SERVICE that Beavers people provide after buying the motorhome. Travis is a really good salesperson - he listens to your concerns and follows up. Beavers Walk-through Technicians (Jaime, Rob, and Parker) found a couple problems which Beaver promptly fixed. They found problems and took care of thema lesser company might have skipped over this. Shane and Shaun kept parts coming as we installed upgrades on solar, batteries, and propane systems. As a first-timer you dont know exactly what you need and Shane and Shaun are great to work with. Brad is the person who coordinated all the upgrades and I provide a word or warning here, the service and installation is so prompt with Brad that you might not have time to change your mind! I had a problem and Whitney squeezed in a service call appointment before the busy Memorial Day weekend. Thanks Whitney. Kevin - thanks for listening and repairing a coolant fitting rather than jamming the fittings together and leaving me a future problem. Quality workmanship.
Shu - thanks for the smooth transition into ownershipyour recommendations were super helpful. Beaver rates more than 5 stars because their people provide the SERVICE!Bob Stirling, Bend, OR -
Mike Premus in parts is amazing. I have a heavy duty diesel repair shop and we dabble in motor homes. Every time i have a question or need parts Mike always knows what i'm talking about and usually has everything i need in stock to get our customers motor home back on the road. Thanks
Matt Barton, Cedar City, UT -
Called Parts Dept. late Friday for a rear view mirror control module for our Beaver and Mike found what we needed. He promised it would ship out Monday and we had it by Priority Mail Thursday morning. Thanks!
Dennis Clevenger, Vancouver, WA -
We have worked with Rod LeMond twice now on purchasing a motorhome and were extremely pleased with his professionalism and no pressure sales viewpoint. Would highly recommend him for sales. Shu Shaver is also top of the line for finance assistance and we are very pleased to have worked with him in getting our Red 33AA. I highly recommend Beaver Coach Sales as a one stop center for a RV!
Mike Waller, Powell Butte, OR -
This company is stellar! They are the real deal. 10 stars on a scale of 1-5. Starting with Ryan Dillon in sales, and going through all the people with whom I engaged they are all exemplary comunicators, have excellent follow-through and made the whole buying experience unbelieveably pleasant. Likely the best experience in my life of purchasing any kind of vehicle, and I've purchased a lot! Beaver Coach Sales is just THE BEST. Bar none.
-Anonymous -
We bought our second RV from these men and women and I can tell you without a doubt they are the best. Travis made it work that the dealership bought my diesel pusher and gave me a very fair price. Shu is excellent in the paperwork office and Isaac is the get it done man, he helped us with so many little things and made our stay very pleasant . I normally dont trust RV dealers but these people are very honest. Thanks again all of you
Darvin Gerdes, Bend, OR -
I have a Roadtrek 190. Parts are extremely hard to find since Roadtrek closed their plant in 2019. I had a damaged side panel that needed to be replaced. I took the vehicle to three different RV dealers in Bend a month ago. They all promised to get back to me. One did. Beaver Coach Sales. Alia called me weekly and although we have been unsuccessful she has been diligent in her search and as important, in constant contact with me. Thank you Alia! And when it comes time to buy a newer model there will be one place I will go first, Beaver Coach Sales.
Larry Kimmel, Bend, OREGON -
Travis navigated the consignment of my 2018 Georgetown XL and was on top of it every step of the way. He told me what I should expect to receive for it and sold it in just a few weeks. Everything was extremely professional and prompt up to and including receiving my check.
Travis was referred to me by a close Friend, so that is TWO satisfied clients!Frank Bowen Bend -
We have a 2008 Beaver Contessa that didn't have a scratch until a wellhead "jumped out and ran into us", wiping out two luggage doors, the radiator grille and damaged the fiberglass fender and endcap. We travelled two days coming from Idaho because we figured if anyone could make "The Beav" look good again, it would be these folks. It was well worth the trip, because the team here was outstanding. To begin with, they got the new doors and grille fabricated in record time. The body and paint crew then installed the new parts and repaired the damaged fiberglass, then did an incredible refinishing job. It looks like there was never any damage. Paint match was perfect, and the areas where they blended the new paint with the old is undetectable.Hats off to Sean & Alia in the service department, Jim, Pohn & Dewey in the body shop and Shane & Mike in parts. You folks are the best! If we are ever in the area again, we'll stop in to visit - hopefully not for the same reason!
Curtis Showvaker, Phoenix, AZ -
Just completed our service and repairs at Beaver Coach Sales. This is our third Beaver, a 2006 Patriot Thunder, and all purchased new at Beaver Coach Sales. As always the service was first class. Our tech was Paul Smith who has been with Beaver since 1988. I could not be happier with the time, explanations and professionalism of Paul. If Beaver was to come back into production, I would be the first to order a new Beaver Marquis.
Lon Franklin, Flagstaff, AZ -
We live in Ohio but found the exact coach we were looking for at Beaver Coach Sales. Both my wife and myself were a little apprehensive about buying a 300k plus coach so far away, sight unseen, but our fears and worries were relieved when we flew in and were shown the coach. Eric our sales rep had taken video's and pictures of everything in great detail before we arrived so there were no surprises. When we arrived we felt right at ease as they showed us our coach. Everything we were told was the true and the coach was in immaculate condition. They took the time to address a couple of our concerns, even things that they didn't have to. Something we really appreciated was they allowed us to stay in there parking lot for as long as we wanted, to see if there was anything else that needed to be looked at before we headed home. After staying one night in the parking lot, we chose to stay a night in a local RV park just to get a feel of doing everything on our own. We came back the next morning for them to fix a couple other little things that they did not agree to fix before we arrived, and amazingly they did it with no cost to us. Our experience was an enjoyable one. We were treated like family, and when we left, my wife and myself could not believe the level of service and care that came from Eric and the whole team at Beaver Coach Sales. My only regret is that we live so far away, because we would defiantly come back and purchase another coach from them. I highly recommend purchasing an RV from Beaver Coach Sales. Our experience was best I've ever had purchasing anything from a dealership!
Robert Richey, Lancaster, OHIO -
We move up from truck camper to class C found this unit on craigslist and reply were answered within day from Rick sales within the weekend the offer were accepted . We drove 500 miles to the Beaver Coach from San Francisco the next weekend, seeing all the positive review before we arrived.
Seeing is believing such great experience from answering all the questions from Rick and getting the best finance from Shu and the rest of the team. They even offered to stay over the weekend at the dealership and a loaner to do the shopping. It is A+++ experience. highly recommend for Class A to Pre-Own Class C.Sherman Tam, San Francisco, CA -
Great experience purchasing our motor coach here, and highly recommend them. Such a great team we worked with including sales (Ryan Kelly), Finance (Shu) and Service (Jake). Way to go guys...were off on our new adventures.
Darrell Duncan, Bend, OREGON -
Beaver Coach went above and beyond to get us into our RV. We can't praise the staff enough for putting all the pieces together to wrap up the sale. Thanks to Shu, Rick and Jake for all your help!
Bruce Sandy Teeters, Salem, OR -
Our buying experience at Beaver was a dream. All the answers and none of the pressures. Every staff member we met was friendly and anxious for us to be satisfied and successful in our RV life. They went above and beyond in every way. Thanks!
, Cascade, ID -
My wife and I purchased a new 40' Tiffin motorhome and we were very impressed with the entire process from Eric, Shu, and the rest of the team at Beaver Sales. After the sale we participated in their driving school where each of us had a chance to drive, park, and become familiar with the new coach. We would recommend this dealership if you're in the market for an RV.
, Bend, OREGON -
We had looked for a motorhome for about 1 1/2 years and would talk to many people about their experience and where they bought. We met some people while we were on vacation who referred Beaver. So on our way home, we stopped in and said we were in a hurry but wanted to order a coach. Travis Tuma took wonderful care of us and our coach came in exactly when it was supposed to. We traveled from Idaho on my husbands only days off. The coach was beautiful and they made accommodations to get minor issues corrected and allowed us to stay in the RV. My husband mentioned he was a little nervous to drive the coach and Travis let us know they were actually having a driving course if we could just stay a day longer. We both took the course and it was so beneficial! I never pictured myself feeling comfortable driving a 40 foot RV but the course gave me the confidence to know I CAN drive this RV. I thought we would just drive in a parking lot and we started out there but we went on all kind of roads with many turns and just a great variety of normal road conditions. Everyone we encountered at Beaver was superb and their quality or workmanship is very high. Dan Defebbo is an amazing tech guru! He is able to take about 7 or 8 remotes and combine them all into one that is fairly easy to learn. He also took the time to clean up a huge nest of wires that came from the factory and hid all the wires and made the tech cabinet super nice and neat! Shu is the finance manager and he was very low pressure and knows what he is doing. We felt confident we got the best financing available. We would highly recommend Beaver Sales either for purchasing or servicing, cant say enough good things about this company.
, Pocatello, ID -
Outstanding service! Dave did his JOB PERFECT!!
-Anonymous -
I am completely satisfied with the help I received from Mike Premus in parts. He was extremely in the know to help me get the parts I needed. He is extremely friendly and personable. Living in Alaska, it is sometimes difficult to get things shipped at a reasonable rate, Mike had no problem solving this issue. I will recommend your company to all of my friends that have Beaver coaches. Thank you so much, Rod
, Wasilla, ALASKA -
Debi and I had a great time at at beavers driving class she was surprised at what she could do. the whole staff [karl Jeremy the hostess and third instructor were very helpful and friendly. thanks again
, OR -
This has got to be the best rv dealership anywhere. Travis the salesman is so laid back, no pressure, just a pleasure to work with. SHU the paperwork man very easy to work with. All the staff very friendly and helpfulService jumped right on some issues we had on our new coach. Bottom line I wouldnt shop anywhere else.
Darvin Gerdes, Bend, OR -
, Camano Island, WASHINGTON
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By chance, I came in phone contact with Travis Tuma at Beaver Coach Sales, while looking for a new motorhome. In my seventy-six years, I have never dealt with a more professional, courteous and thorough sales person. Travis went above and beyond to answer all of my questions including taking additional photos of the rig I was interested in purchasing. His approach to sales is exactly what I required, particularly when dealing long distance. I would give him the highest rating for anyone looking for a new or used RV. Albert C. Balika
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We had an awesome experience with Beaver Coach Sales. Travis is a top notch salesman to deal with. We bought a 1998 Beaver Marquis. We flew in from Pennsylvania and drove the coach back to Pennsylvania in the middle of a blizzard in Wyoming. We had a few issues but were able to contact the dealership and they were wonderful with helping us. The welcome we received when we arrived was superior, everyone was exceptional. Would definitely purchase and recommend this dealership.
Paul Kim R, PENNSYLVAN -
Great experience purchasing a new motorhome from this dealer. We highly recommend Beaver Coach Sales.
Melinda R, OREGON -
My wife and I highly recommend these guys for service and sales. Even though they are about 250 miles away or so we will go back for service. We also feel we can call these guys friends!
Paul H, WASHINGTON -
Superb place to do business... an employee noticed that one of the tires looked low, which led to discovering a leak (they replaced the tire.)
A business that encourages attention to detail like that is impressive. This is a first-class operation in every way.Jim N, WASHINGTON -
I think sometimes folks think they need to be tough when they walk into an RV Dealership but you don't have to be here.
Everybody is really on your side at Beaver Coach Sales.John Laura Z, OREGON
Beaver Coach Service and Sales in Bend is genuinely outstanding! My husband and I have explored various RV options over the years but have never encountered a model quite like the 2024 Dutch Star 4369it truly represents the pinnacle of luxury and comfort in RVing.
Thanks to the exceptional sales team, we were met with a warm and inviting atmosphere from the moment we stepped onto the lot. Travis and Lindsay were particularly remarkable. They took the time to listen to our needs and preferences, providing insights and recommendations that felt tailored to us.
The service crew also deserves a special mention. Beck, Jamie, and Jaden were knowledgeable and incredibly approachable. They ensured that every aspect of our visit was smooth and pleasant, answering all our queries patiently and enthusiastically.
Additionally, Shu, our financial guide, played an essential role in making our experience stress-free. He walked us through various financing options, ensuring we understood each detail and felt comfortable with our choices.
Throughout the entire process, it was evident that we were valued customers. The team at Beaver Coach made our RV journey enjoyable and memorable, setting a new standard for customer service in the industry. We genuinely felt supported every step of the way!